MyHub is BU's online portal for both applicants and students to access information related to their electronic student record. Read more guidance about managing your passwords. Never share your password, username or access with others. You will need your student ID and will need to answer a series of security questions. If you have any trouble logging in, or you have forgotten your password and need some help, contact the IT Service Desk on 01202 965515, or freephone 08.
On and off campus: Password Reset Tool – After you have registered with BU’s password reset tool, you can request a password reset by using the change password tool. 
On campus: Press ‘Ctrl’ + ‘Alt’ + ‘Delete’ on any BU computer on campus – and select ‘Change a Password.’. If you're finding it difficult to remember all your passwords try using a password manager app such as KeePass, Dashlane, LastPass or 1password. This type of app can help you to create and manage your passwords. Please note: After a password re-set you will need to update your password on any mobile devices to avoid being locked out of your account. We recommend using a passphrase which is a non-familiar combination of words including at least one number and a special character for example 'Us3EnjoyFishingonFridays!' or 'YourCakeL00 ksgr8!'. We also recommend your password doesn’t contain single words or a recognisable combination of words, letters or numbers or personal details such as your name/initials or date of birth. Include a combination of at least 3 of the 4 character types below:. Be a minimum of 12 characters long (with no spaces). Staff are required to update their password every 60 daysįor security reasons your password needs to: Please note BU's password protocol requires students to update their password every 365 days. For brightspace and you do need to add Your password Please note: You do not need to include when you first log into computers on campus. Your username starts with a letter followed by several numbers, for example s1234567. You will need this to log into computers on campus, as well as for various other login services. As part of our enhanced security measures, you may also be required to confirm your identity when you log in. Your username is printed on your Student ID Card. BU2025: vision, values and strategic plan. 
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